Privacy Policy

Last updated: 8 June 2026

AgriPal ("AgriPal", "we", "us") respects your privacy. This policy explains what information we collect when you use the AgriPal mobile app and website, how we use it, and the choices you have. We handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Information we collect

Account information — your email address and an encrypted password when you create an account, or basic profile details from Google/Apple if you sign in with them.
Profile information — details you choose to add, such as your name, farm location, farm type and profile photo.
Content you create — farm diary entries, crop/paddock plans, community posts and comments, marketplace listings, and messages you send to other users.
Photos and prompts you submit for AI help — images and descriptions you provide for machinery troubleshooting, livestock checks and other AI features.
Approximate location — used to provide local weather, mapping and paddock features. You control location access in your device settings.
Device and usage data — basic technical information and crash/diagnostic reports that help us keep the app stable.

How we use your information

To provide and operate the app's features and your account.
To generate AI-assisted responses to your questions, photos and plans.
To deliver weather, mapping, market and community features.
To process your subscription and free trial.
To send important notifications (e.g. new messages), where you've enabled them.
To diagnose problems, improve the app, and keep it secure.

Service providers we use

We use trusted third-party services to run AgriPal. These providers process data only to provide their service to us:

Supabase — secure hosting, database and authentication.
xAI (Grok) — processing the prompts and photos you submit to AI features to generate responses.
Open-Meteo — weather data for your location.
Google Maps Platform — mapping and paddock measurement.
Apple App Store / Google Play & RevenueCat — processing subscriptions and payments. We do not receive or store your full card details.
Firebase — push notifications and basic app analytics.
Sentry — crash and error reporting.

Where your data is stored

Some of our service providers store and process data on servers located in the United States and other countries. By using AgriPal you acknowledge that your information may be processed outside Australia. We take reasonable steps to ensure your information is handled securely wherever it is processed.

AI features

When you use an AI feature, the text and any photo you submit are sent to our AI provider to generate a response. AI responses are general information only and may not always be accurate — see our Terms of Service. Do not submit information you don't want processed by a third-party AI service.

Sharing

We do not sell your personal information. Content you choose to make public — such as community posts, comments and marketplace listings — is visible to other AgriPal users. We may disclose information if required by law or to protect the rights, safety or property of AgriPal, our users or others.

Data retention and deletion

We keep your information for as long as your account is active or as needed to provide the service. You can delete your account from within the app, or email us at support@agripal.com.au to request deletion of your account and associated personal information.

Your rights

You may request access to, or correction of, the personal information we hold about you. To make a request, or if you have a privacy concern or complaint, contact us at support@agripal.com.au.

Children

AgriPal is intended for users aged 18 and over and is not directed at children. We do not knowingly collect personal information from children.

Security

We use reasonable technical and organisational measures to protect your information, including encryption in transit and access controls. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Changes to this policy

We may update this policy from time to time. We'll post the updated version here and change the "last updated" date above.

Contact us

Questions about this policy or your information? Email support@agripal.com.au.